Rm40 Privacy Policy — User Information Protection
This Privacy Policy explains how the rm40 platform collects, stores, uses, and protects the personal information of users in Malaysia. Please read it carefully before using our services.
Effective Date: 1 January 2026. This policy applies to all users who register for or use the rm40 platform.
1. Information We Collect
Rm40 collects various types of information from users to keep the platform running safely and smoothly. The types of information collected include:
Account Information
During registration, we collect your username, email address, phone number, and encrypted password. This information is used to verify your identity and grant access to your rm40 account.
Device & Browser Information
The rm40 platform automatically records technical information when you access our services, including device type, operating system, browser type, IP address, time zone, and screen resolution. This data is used to optimise the user experience and detect any suspicious access.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect information related to the payment method you use, such as the account holder name and eWallet or bank account number. Full card numbers are not stored on rm40's servers and are processed through secure third-party payment providers.
Usage Data
We record user activity on the platform, including betting history, login and logout times, pages visited, and interactions with platform features. This data helps us improve our services and detect any unusual activity.
2. Purpose of Data Use & Cookies
How We Use Your Information
Information collected by rm40 is used for the following purposes:
- Processing account registration and verifying user identity.
- Enabling deposits, bets, and withdrawals in Malaysian Ringgit (RM) to be processed accurately and securely.
- Sending important account notices such as transaction confirmations and security alerts.
- Detecting and preventing fraud, money laundering, and platform abuse.
- Meeting applicable legal compliance requirements.
- Improving the functionality and user experience of the rm40 platform.
Cookies & Tracking
Rm40 uses cookies and similar tracking technologies to identify user sessions, store user preferences, and analyse platform usage patterns. Session cookies are deleted automatically when you close your browser. Persistent cookies are stored for a longer period to enable features such as "remember me". You can block or delete cookies through your browser settings, though this may affect certain functionality on the rm40 platform.
3. Data Storage, Security & Third-Party Sharing
Storage & Security
Personal information of rm40 users is stored on servers protected by encryption and strict access controls. We apply industry-standard security protocols to safeguard data both in transit and at rest. Access to user data is restricted to staff who genuinely require it for service operations.
While we take every measure to protect your information, no method of internet transmission or electronic storage is 100% guaranteed to be secure. In the event of a data security breach affecting your information, we will notify you within a reasonable timeframe as required by applicable law.
Third-Party Sharing
Rm40 does not sell, rent, or share users' personal information with third parties for marketing purposes. However, we may share information with certain parties in the following situations:
- Service Providers: Payment providers, identity verification services, and technical infrastructure providers that help us operate the rm40 platform may receive information necessary to deliver their services. They are bound by strict confidentiality agreements.
- Legal Requirements: We may disclose user information to the relevant authorities where required to do so by law, court order, or applicable regulation.
- Interest Protection: We reserve the right to disclose information where necessary to prevent fraud, protect the security of the platform, or defend rm40's legal rights.
4. User Rights — Access, Correction & Deletion
As an rm40 platform user, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you. Requests can be submitted through rm40 customer support and will be processed within a reasonable timeframe.
If you believe the information we hold about you is inaccurate or outdated, you have the right to request a correction. Log in to your account to update your profile information, or contact our support team for further assistance.
You may request the deletion of your account and personal information. However, we may need to retain certain records as required by law or for the purpose of resolving any outstanding claims.
To submit any request related to your privacy rights, please contact the rm40 support team by email at [email protected] by stating the type of request and your account information. We will process your request within 14 business days.
5. Amendments to the Privacy Policy & How to Contact Us
Amendments to This Policy
Rm40 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform improvements. Where material changes are made, we will notify users via a notice displayed on the platform or by email to the registered address. Continued use of the rm40 platform after any amendments take effect will be considered acceptance of the updated policy.
We encourage users to review this page periodically to stay informed about how we manage their personal information. The effective date shown at the top of this page reflects the most current version of this policy.
Contact Us
If you have any questions, concerns, or complaints regarding rm40's Privacy Policy or how we handle your personal information, please contact us via:
- Email: [email protected]
- Via the support section within your rm40 account after logging in.
For more general questions about the rm40 platform, you can also visit our our FAQ page which contains answers to the most frequently asked questions by Malaysian users.